Step-by-Step Guide
1. Contact Customer Service
Reach out to our customer service team and inform them that you are tax-exempt.
2. Provide Documentation*
*TOPS Products is registered to collect sales tax in every US jurisdiction. However, we do not collect sales tax if you provide a valid exemption certificate, documenting that the sale is not subject to sales tax. Acceptable documentation includes either a resale exemption certificate or an exempt status exemption certificate (e.g., non-profit, religious, educational, or governmental).
Each US jurisdiction has its own rules and forms to document a sale's exemption status. TOPS will review and approve the submitted documents to ensure compliance with each jurisdiction's regulations. Customer service will request the necessary documentation to verify your tax-exempt status.
3. Verification Process
Your documentation will be reviewed by our sales tax team for verification.
4. Confirmation
Once verified, customer service will mark your account as tax-exempt.
5. Future Purchases
After your tax-exempt status is confirmed, all your future purchases will automatically be tax-exempt.