Skip to main content

How to change your password

Set a new password for signing in to Adams Tax Forms Helper.

Quick version: Click your name in the top-right corner, choose My Account, open the Security tab, enter your current and new passwords under Change password, and click Save password.

We ask for your current password to confirm it’s really you. If you’ve forgotten it, use Forgot your password? on the sign-in page instead.

Change your password

  1. Click your name in the top-right corner, then click My Account.

Dashboard with the account menu openDashboard with the account menu open

  1. Click Security.

My Account page with the Security tabMy Account page with the Security tab

  1. Under Change password, enter your Current password.

Security page showing the Current password fieldSecurity page showing the Current password field

  1. Enter your new password in New password, then type it again in Confirm password. It needs at least 8 characters, an uppercase and a lowercase letter, a number, and a special character.

Change password section showing the New password and Confirm password fieldsChange password section showing the New password and Confirm password fields

  1. Click Save password.

Change password section with the Save password buttonChange password section with the Save password button

What happens next

You’ll see “Your password has been changed and is active immediately. You will remain signed in.” We also send an email to your login address to let you know your password changed.

Use your new password the next time you sign in. You’ll still enter a verification code each time.

Common questions

What makes a valid password?

Your password needs:

  • 8 to 128 characters

  • At least one lowercase letter and one capital letter

  • At least one digit

  • At least one of these special characters: # ? ! @ $ % ^ & * -

It says “Current password is incorrect.”
Check for typing mistakes, including Caps Lock. If you’ve forgotten your current password, sign out and click Forgot your password? on the sign-in page.

I got an email saying my password changed, but I didn’t change it.
Contact support right away.

Can I change the email I sign in with?
Yes, with Transfer Account. Your login email is shown on the Overview tab as read-only. Next to it, click Transfer Account and send the transfer invitation to your new email address. When you accept it from that inbox, your new email becomes your login. See How to change your login email [ADD LINK].

Can I change where my verification codes go?
Yes. On the Security tab, you can change where your sign-in codes are sent and set up your account recovery options.

Did this answer your question?