Quick version: In the left menu, click the gear icon (My Account). On Overview, update the section you need and click its Save changes button.
Each section saves on its own, so you only change the part you want. Your login email is shown here but can’t be edited. To change it, see How to Change Your Login Email.
Open your account settings
Click the gear icon (My Account) at the bottom of the left menu. You'll land on Overview.
Change your display name or time zone
Under Account Settings, update Display name or click Time zone and choose yours. Time zones are listed alphabetically, for example Central Time (Chicago).
Click Save changes.
You’ll see “Notification email saved.”
Change your notification email
Under Notification email, uncheck Use the same email as my account email.
Enter the new address in Notification email, then click Save changes.
You’ll see “Notification email saved.”
Update your Email Delivery contact
Your Email Delivery contact is shown to recipients who need help opening forms you sent by Email Delivery. We also use it for lockout alerts and expiry notices about those deliveries.
Under Email delivery contact, enter a Contact name and Contact email. Add a Phone number only if you want recipients to call.
Click Save changes.
You’ll see “Email Delivery contact saved.” The change shows right away on recipient lockout screens and in alert emails.
Tip: If Save changes stays grey after you type, click outside the field or press Tab. [
What happens next
After you save Account Settings, you'll see Profile changes saved.
After you save a new notification email, you'll see Notification email saved. Purchase confirmations, eFile status updates, and other account emails now go to that address.
After you save your Email Delivery contact, you'll see Email Delivery contact saved. The change shows right away on recipient lockout screens and in alert emails for Email Delivery you send.
Common questions
Does changing my notification email change my login or 2-factor email?
No. You still log in with the same email, and your login codes still go to the same place. To change where codes go, see Change your 2-factor authentication SMS phone number or email.
How do I send account emails to my login email again?
Check Use the same email as my account email and click Save changes. You'll see Account emails will now go to your login email.
Who sees my Email Delivery contact?
Recipients who need help opening forms you sent with Email Delivery. We also use it for lockout alerts and expiry notices about those deliveries.
Can I remove my Email Delivery contact?
No. You can update the name, email, and phone at any time, but the contact can't be removed.
Want to keep your sign-in secure? See How to Change Where Your Verification Codes Go and How to Change Your Password.